Shipping Policy
Winzzguitars strives to deliver your order as quickly and safely as possible. Every item we ship has been inspected and is guaranteed, and we use trusted carriers like FedEx, UPS or the United States Postal Service to assure that your order is in good hands!
TAX
The price already includes tax, no need to pay additional tax.
FREE SHIPPING
FREE Ground Shipping on all U.S. (excluding Alaska, Hawaii, Puerto Rico)merchandise orders.
Addresses such as Alaska, Hawaii, and Puerto Rico need to pay a portion of the shipping fee based on the address.
We are very sorry that we do not provide express service outside the United States for the time being.
PROCESSING TIME
Please allow 1-2 days for our team to pick and pack you order. Shipping timeframes are in addition to our processing times. Orders will be delivered between 8am – 4pm Monday to Friday(Pacific Standard Time).
Please note that once your order is on its way, we are unable to change the shipping address or cancel.
DELIVERY TIME
Receiving time = processing time + shipping time
1) Processing time: 0-1 working days
2) Shipping time: 3-6 working days
POSSIBLE DELAYS
We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe.
TRACKING YOUR ORDER
You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into Winzzguitars "My Account". Click on " My Order " to review your order status and/or obtain a tracking number. It can take a few days following order shipment before the tracking number becomes active on the courier's system. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
After 1-2 days of delivery, you can check the progress of the courier through the following URL according to the delivery method.
UPS:https://www.ups.com/
USPS:https://www.usps.com/
AMAZON LOGISTICS US:https://parcelsapp.com/